3rd Line Business Systems Analyst
Competitive salary + Benefits
Saint-Gobain - Winners of 'TOP EMPLOYER UK AND GLOBAL' five years running! (2016-2021)
Saint-Gobain is a global leader in the construction industry with a presence in over 67 countries worldwide. Our businesses designs, manufactures and distributes building materials and solutions globally.
A truly exciting time to join us as a 3rd Line Systems Analyst within the Service Improvement team as we continue to deliver on our Digital Transformation projects.
This individual will be joining a small but vibrant and supportive team. You will have the flexibility of working from home with an expectation of coming into the office twice a week. (post Covid19 restrictions)
Your New role
As a 3rd Line Business Systems Analyst you will be responsible for improving and providing technical support on large ERP systems as well support on various application. You will actively seek out areas for improvement in services managed, and provide support and maintenance for these services through the ownership and resolution of Incidents and Service Requests, performing routine maintenance and by undertaking project work as required.
You will be proactive in documenting and sharing knowledge with all teams, enhancing the capability of IT as a whole, working collaboratively with all. You will work on Service Improvement projects to deliver enhancements, system upgrades, or put new solutions in place to improve the service delivered to the business, as well as actively seek out areas for improvement in services managed, and support a culture of innovation and improvement within own team and across other teams.
What you need to be successful
In order to be successful in this role you will have evident experience of providing 3rd line support and work with enterprise level applications, especially large ERP Systems and various applications. You will have proven experience of software development, and/or the ability to maintain code of existing applications. This individual must be pro-active, someone who has an innovative approach and a strong desire to improve IT services that is delivered to the business.
What you will get in return
* Competitive Salary.
* A defined contribution pension scheme.
* 31 days holiday (including bank holidays)
* Flexible Holiday buy-sell scheme (allowing up to 3 days holiday to be bought or sold).
* As an employee you are automatically covered by the Saint-Gobain Life Assurance Scheme.
* Staff discounts on high street and leisure activities and various other benefits.
If you're up for a new challenge and think you've got what it takes, apply online today!
The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexible requirement or need that you may have for this role. We can't guarantee to meet all requests for flexibility when we are recruiting. But, we promise to listen.