Domus have a fantastic opportunity for a Care Coordinator to join a national provider of support for adults with Learning Disabilities and Complex Needs.
Based between Crawley and Brighton, the Care Coordinators will be responsible for management and coordination of the care delivery team. You will also be the first point of contact for day-to-day operational requirements.
Working with the person-centred care plan, you will arrange activities and events. These activities and events help the people we support engage with the support team, other people supported and access the community. This is an important part of their development for independent living.
We’re looking for experienced Team Leaders or Senior Support Workers, experiences supporting adults with Learning Disabilities. You must be a driver due to the multiple locations within this remit.
Full time hours – 37.5 hours per week
Key Responsibilities of a Care Coordinator:
Complete and maintain monthly schedules for your support packages in line with deadlines. Ensure your support team have appropriate shifts allocated and any gaps in schedules are filled with an appropriate support worker as soon as possible. Monitor and maintain the electronic call monitoring system with incoming and outgoing times System maintenance related to schedules and support packages ensuring hours and shift patters are correct at all times and any ended packages have been removed from the system Involvement in setting up of new package including system set up and co-ordination of introduction meetings, initial rotas etc. Involvement in relevant meetings related to the people we support, these may involve, families, other professionals or the funders To ensure management of employee’s sickness and absence as per company policies, including carrying out return to work interviews when relevant. Ensure scheduling of meetings, supervisions, appraisals and other events. Where appropriate offer contribution and content. General line management of your support delivery team, including managing availability or contractual changes, annual leave requests, other relevant HR issues and ensuring leavers are processed in line with company procedure. Provide operational support in relation to complaints, staff grievances and disciplinary issues. Participate in the on-call service on a rota basis and ensure accurate recording Fill gaps in rotas in emergency situations where you have the necessary skills, experience and appropriate training. Providing a comprehensive, high quality general administrative facility for the business including, letter writing, minutes taking, ordering of stationary etc Assisting in the management of incoming calls and ensuring all communication coming to the branch is acknowledged and passed to the correct person to deal with. Assisting in the management of incoming and outgoing post. This may include visits to the local post office or bank. Support the teams to maintain PwS information and documentation by using systems and process to identify tasks that require completion. Record completed tasks on the system and undertaking any relevant filing. Assisting in the management of monthly payroll process to ensure all support staff are paid for annual leave, training, hours worked and mileage or expenses incurred, including overseeing and resolving any queries from staff. Engage and support in business growth activity.
Key requirements a Registered Manager must have:
Commitment to delivering high quality care to adults with Learning Disabilities Previous experience in Supported Living or Domiciliary Care setting Strong working knowledge of care standards and regulations Have an NVQ Level 3 in Health and Social Care or equivalent Excellent organisational and communication skills Reliability and being approachable Strong leadership skills able to manage multiple sites Cold Harbour or similar system experience essential. A car owner with current driver’s license
Fantastic placement opportunities Competitive rates of pay Flexible working patterns A fast and simple registration process Great career development opportunities Reliable and accurate payroll service Progression Training
If you are interested in the above Care Coordinator vacancy, please contact Michael at Domus Recruitment.
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