Clinical Administrator - ROAR

Job Introduction

Part Time: 21 Hours Per Week / 3 Days Per Week

At Turning Point, we support people across the UK to overcome substance misuse issues. Your administration skills will make a real difference to the lives of people we work with. An exciting opportunity has arisen to join our team as an Administrator on a permanent, full time contract.

Running services on a not–for–profit basis, we invest every penny back into our care and our people. Develop your skills and career and take on this key role in our Rochdale & Oldham Active Recovery (ROAR) - Substance Misuse service and help to make a big difference in the community.

Role Responsibility

This post will be based within our Clinic Admin team, who support the Clinical Team. The main responsibilities of this role are generating and distributing prescriptions, dealing with prescription queries and liaising with pharmacies, booking appointments, preparing correspondence to GPs, maintaining accurate records and providing administrative support to the Clinical Team and the wider service.

As an Administrator within the service you may be required to cover other administrative roles as necessary.

This role is based at our Rochdale office. This is a very varied role so you will need to be flexible and adaptable and be willing to take on a variety of roles as no two day will be the same

The Ideal Candidate

We’re looking for a confident communicator who can prioritise a varied workload and provide wide–ranging administrative support. Comfortable talking to service users, you should be customer focused with the ability to maintain confidentiality, gather management information and meet deadlines under pressure. You must be a superb organiser and supportive team player with keen attention to detail, impressive administration skills and a good understanding of Microsoft Office, Excel and spreadsheets.

You do not necessarily need experience of the substance misuse sector, but you'll show that you can work best in a team  demonstrating a proven track record in administration preferably within a clinical setting although this is not necessary.

Although, your time management, organisational, IT and data analysis skills are just as important as your communication and people skills. Dynamic and driven,you are someone with a naturally positive disposition and will fit in really well within a team.

Essential requirements: 

  • Basic computer literacy (Word, Excel, PowerPoint)
  • Good organisational and administration skills
  • Good customer care skills
  • Effective communication skill
  • Ability to prioritise a busy workload
  • Basic understanding of practical Data Protection issue
  • Able to work well within a team
  • Able to work to tight deadlines and within available resources

About us

Why Turning Point?

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What Benefits Will I Receive?

Of course, we know it's not about the money. But that doesn't mean we don't reward our people for their invaluable work with a benefits package that includes:

  • Comprehensive opportunities to learn and develop, with silver accreditation from Investors in People
  • 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to purchase additional holidays
  • Flexible benefit options including cycle to work schemes and season ticket loans
  • Competitive pension and life assurance schemes
  • Employee assistance programme and access to online health and wellbeing support
  • Flexible working patterns to support work-life balance
  • Access to a wide range of discounts, including cinema tickets, grocery and high-street shopping and gym memberships

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

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