Court UsherSW - Band F

Brook Street - 30+ days ago
Brook Street

The Ministry of Justice - Court Usher

Location: Huddersfield (Kirklees) Magistrates Court

Salary: Between £8.35 - 8.72ph

Hours: Monday - Friday (37 hours)

This is an ongoing temporary position with the possibility of a further extension at the discretion of the business requirements.

Role Overview:

We are currently recruiting for 3 Court Usher to join the Huddersfield Magistrates Court with our client, The Ministry of Justice. The role will include working as part of a flexible team. This is a very interesting and varied role. The suitable candidate will be required to clerk the courts, you will be an essential first point of contact for all the court users involved in hearings.

Responsibilities include:

Keep Court room and hearing rooms tidy and well managed
Organise refreshments
Maintain supplies for recording equipment and operate it at the judicial request
Maintain supplies for court users
Obtain names of all parties in attendance and show into hearings at required time
Swear in parties and witnesses as appropriate
Complete court recording sheets
Photocopy any documents required by the courts
Provide assistance with post and other admin tasks as and when required
You will also carry out some general clerical work as required to support the work of HMCTS

What we are looking for:

Basic IT skills in Microsoft Windows (training will be given)
Strong recent admin/customer service experience essential
Recent Law Graduates with strong customer service skills
Be polite and helpful to all customers both external and internal
Remain calm, polite and tactful when dealing with difficult people
Vigilence and professional personality
Pass on important information to all concerned promptly and clearly, with tact and honesty
Be approachable, non-judgmental and honest and respects confidences in dealing with others.
Treat all colleagues fairly and be sensitive to their needs as individuals

You will be comfortable in dealing sensitively and professionally with people from all walks of life; many of whom may be vulnerable and under stress. Advice and support are readily available and there is little discretion to depart from standard procedures, which may require you to take a firm stance when those procedures are not understood or welcomed by a court user.

*Please note working for the Ministry of Justice will require you to have photographic ID. This can be a Full-length Birth Certificate supported by a driving or provisional licence in your current address OR an in-date passport*

Please click apply or contact to express your interest

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