French Speaking Customer Support Advisor

Page Personnel Secretarial & Business Support

As Customer Support, you will be responsible for handling Customer calls and emails on a daily basis. Successfully resolving and managing customer queries/issues. Working as part of a fast paced Customer Service Team who always strive to give superb customer service. It is essential that you speak fluent French for the role of Customer Support Advisor.

Client Details

Our client, a market leading organisation based in Leeds are looking for French Speaking Customer Support Advisor to join the team, due to growth and progression within the business. Always striving to be the best and offer their customers excellent support, they are looking to hear from candidates who have similar values.

Description

As a French Speaking Customer Support Advisor, your duties will include, but wont be limited to:

  • Input customer information onto the internal system (new and existing customers)
  • Resolve customer queries in a timely manner
  • Manage and work alongside external departments who will also support the customers requirements
  • Ensure SLA's are met and company procedure is followed accurately
  • Building sustainable relationships with your customer base

Profile

To be considered for the role of French Speaking Customer Support Advisor, you will require previous experience of working within a Customer Service position. It is also essential that you are fluent in French.

We are also looking for someone who has the following attributes:

  • High attention to detail
  • Excellent rapport building skills
  • A passion for offering superb customer service
  • Confident communication skills both written and verbal
  • Fluent in French - Essential

Job Offer

Full Time + Leeds + Working from home + up to £23,000 DOE + Fantastic Benefits

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