Junior Resident Liaison Officer

Howells Solutions - 26 days ago
Berkshire, United Kingdom
Howells Solutions

Junior Resident Liaison Officer

West London srrounding areas

£19,000 - £22,000 + car and mileage (if over 25 due to fleet insurance)

Here at Howells Contacts, we are working with a leading, UK contractor and regeneration group to find a successful and proactive individual to join their team. You will be working on maintenance contracts within social housing.

This role is for a candidate that has knowledge of the resident liason officer role and is looking to progress within this field. Your role will be within both an office where you will coordinate and book appointments for tenants and attend site where you will visit tenants and the contract managers to ensure a smooth daily running.

Our client is looking for a candidate with great customer service skills and will consider candidates outside of the construction industry for this role.

Main Responsibilities/Duties Include:

  • Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
  • Tracking and monitoring to completion
  • Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades
  • Liaise with site management staff to enable the flow of information between all parties
  • Where appropriate, consult with resident representatives and groups, arranging meetings to communicate the programme, get feedback and discuss any other locally significant issues
  • Arrange appointment for surveys and works

Previous Experience and Qualifications:

  • Previous customer service experience
  • Excellent organisational skills
  • Excellent communication skills
  • Ability to work to tight deadlines
  • Ability to work remotely as well as part of a team
  • Professional attitude and approach to work
  • Ability to competently operate MS office (Word & Excel)
  • Current, Clean and Valid UK driving license
  • Self-starter and highly motivated

You will be offered a great package if successful, including a work vehicle (if you are over 25, due to fleet insurance) and training, if not you must supply your own vehicle, you will also be paid mileage along with holiday pay.

If you are interested in the role and want to speak with someone regarding the role please call


If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on .

Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.

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