NRSWA Coordinator - Telecoms

nmcn PLC - 30+ days ago
nmcn PLC

Joining nmcn will open a door full of opportunities, where our people are nurtured for success and empowered to build their own adventure. We believe in your development, potentiality and growth. We aspire to be industry leading with renewed focus on having a positive impact on everything we touch.

We work in partnership and collaboration with our customers, to deliver major built environment and critical national infrastructure projects across the UK. Our specialist engineering and construction teams bring multi-sector innovation and technical skill – from building and highways, to large-scale water networks and treatment plants.

An opportunity has arisen for a NRSWA Coordinator, working within our Telecoms business unit, based out of our office in Leeds. Reporting to the Team Leader, the NRSWA Coordinator will request and/or amend NRSWA Streetworks permits where required in maintaining work programmes. You will be required to distribute daily NRSWA reports and carry out jeopardy management tasks for all relevant orders. You will be working within clear legislative guidelines but be able to work on your own initiative when required. You will make extensive use of our IT systems, including management reporting and the preparation of spreadsheets.

What you'll be doing day to day 

  • Preparation, submission and updating of Streetworks permits in compliance with current legislation
  • Monitor client systems to deliver client specific requirements
  • Communicate with operational staff to identify critical areas of client delivery
  • Receive and record data onto work management systems
  • Supply updates to clients in various forms of communication to ensure client satisfaction
  • Ensure compliance to both the contract and NRSWA and report any non-compliance issues where appropriate, by escalation to the Team Leader
  • Other duties to include:
    • Development of strong team working relationships
    • Ensuring compliance to procedures

The experience we're looking for in a candidate 

  • Excellent communication skills and professional telephone manner
  • Previous experience within a Streetworks / Noticing environment
  • Previous experience within a Utilities environment (Telecoms, Water, Gas)
  • Experience with using Symology is highly advantageous
  • A positive enthusiastic approach to work
  • Good organisation skills
  • The ability to work well under pressure
  • Have excellent IT skills

The personal attributes we're looking for in a candidate

  • Desire to understand and promote the Company purpose, vision, values and culture
  • Trustworthy and ethical approach, exercising discretion where required
  • Organised, structured and professional, with a passion for excellence
  • Flexibility, resilience and the ability to influence and build relationships at all levels
  • Commitment to the provision of excellent customer service
  • Experience in a fast paced, national and multi-site business
  • Self starter who has the ability to prioritise a varied workload and demonstrate good time management to comply with deadlines

What we can offer you

  • Competitive Salary
  • 25 days holiday + bank holidays
  • Holiday trading scheme
  • Private Medical Insurance
  • Perks at work scheme (discount from high street retailers)
  • Free eye test vouchers
  • Employee share scheme
  • 3x life assurance
  • Free Parking
  • Flexible Working
  • 5% enhanced pension contribution



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