Flexi Crisis Worker - Blue Sky Centre

G4S Healthcare - 26 days ago
Warwickshire, United Kingdom
G4S Healthcare
Role Responsibility:

Exciting opportunity to join the Blue Sky Centre Sexual Assault Referral Centre Team.

G4S Health Services has been one of the leading providers to all justice health environments since 2005. Working across Secure, Custody and Sexual Assault Referral Centres (SARC) across the UK, we provide primary care and forensic healthcare to a wide range of patients.

A Sexual Assault Referral Centre is a dedicated centre providing a comprehensive service to men, women and children who have suffered sexual assault, both for those who wish to involve the Police and those who self-refer. Utilising a multi-disciplinary team of Doctors, Nurses, Crisis Workers, Police Officers and support staff the SARC will provide crisis support, appropriate facilities and trained staff for completion of forensic medical examination, provision and advice regarding aftercare including emergency contraception, pregnancy testing, as well as facilitating counselling and ongoing support via third sector agencies and Independent Sexual Violence Advisors.

We are recruiting for a Crisis Worker to join our team at Blue Sky Centre SARC (Nuneaton, CV10 7DJ).

Benefits as a Flexi Crisis Support Worker

  • Salary of £20.00 per on call shift and £12.50 per hour (4 hours minimum paid), once attended
  • Company pension scheme with employer contributions
  • Life assurance
  • Employee discount scheme
  • Childcare vouchers
  • O2, Aviva and British Gas discounts

Shifts: Flexi, 06:00-18:00 and 18:00-06:00 (availability for at least 4 shifts per month). Need to be able to attend the Blue Sky Centre within 60 minutes of being called.

Job outline: To provide on-call advocacy support for all clients accessing the SARC service in line with National guidelines, SARC Best Practice and contractual obligations.

Key Responsibilities

  • To assist with the administration and management of clients accessing the SARC service
  • To arrive at the SARC within 60 minutes in the event of a call-out
  • To offer a welcoming environment to all service users and visitors upon their arrival at the SARC
  • To provide advocacy service to all SARC clients
  • To provide sensitive and non–judgmental support, enabling the service user to regain control and self-esteem.
  • To work within a multi-disciplinary team, liaising and providing support to each other
  • To offer telephone support to SARC clients
  • To provide information to enable clients to make informed decisions in relation to the self-referral option, medical care, forensic examination, making a police report and onward referrals.
  • To produce clear record keeping/documentation and ensure it’s secure storage as per SARC policy.
  • To assess, offer and gain consent from the client for any onward referrals.
  • To ensure a high standard of DNA decontamination between forensic cases.
  • To assist with the collection of forensic samples, ensuring continuity and chain of evidence are maintained.
  • Undertake the Crisis Worker role at any location outside the SARC in order to meet service needs if required, eg Hospital, Prison, Care Home.
  • To document clearly any safeguarding concerns, complete any relevant risk assessments and liaise with the Sexual Offence Examiner, police officer and SARC office team.
  • To feedback any issues or clinical incidents to the SARC Manager
  • To maintain a SARC training matrix by attending peer supervision, appraisals, undertaking reflective practice and completing mandatory training.
  • Participate in bi annual Employee Development Review (EDR).
  • To provide availability for a 24/7 on-call rota shift pattern.
  • To adhere Policies and Procedures produced by G4S Health and the SARC
  • Carry out any reasonable request from your line-manager


The Ideal Candidate:

Skills & Knowledge

Essential

  • Previous Experience of working with vulnerable clients.
  • Excellent Communication Skills
  • Good Safeguarding Awareness and Knowledge
  • Driving license and access to own vehicle.
  • Enhanced DBS and Police Vetting

Desirable

  • Previous role working with victims of sexual assault
  • Forensic Awareness
  • Multi-Agency Working

This role requires the ability to work with vulnerable, frail people, who may be distressed or experiencing pain, in a caring and compassionate way. A Criminal Records Bureau check will therefore be required to exclude any individual with a history of criminal behaviour which could be considered unacceptable (by G4S or the clients) in a patient care environment. Safety is of paramount importance and the post holder must ensure that safe systems of work are followed without compromise. The post holder needs to be committed to maintaining high standards of customer care and service delivery


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